Prioritized labels 0
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Other labels 4
SLA 1 (Very high priority)
Developers / Ecommerce / Tecsweb php integration
We need a response within 2 hours of issuing the ticket.
SLA 2 (High priority)
Developers / Ecommerce / Tecsweb php integration
We need a response until the same working day.
SLA 3 (Medium priority)
Developers / Ecommerce / Tecsweb php integration
We need a response within 48 hours (during working days).
SLA 4 (Low priority)
Developers / Ecommerce / Tecsweb php integration
We need a response within 72 hours (during working days).